Project Name: Fernandez (Midwifery LMS Portal)
Project Type: Learning Management System (LMS)
Target Users: Midwifery Students, Dual-Mentors, Mentors, Admins, and Super Admins
Objective: To provide a comprehensive learning management tool for midwifery students, facilitating their education on mother and newborn infant care.
The Fernandez Learning Management Tool is a robust platform crafted to optimize the educational experience for students, mentors, and administrative staff. The initiative was dedicated to the modernization of both web and mobile applications, aiming to provide user-friendly and captivating interfaces that would significantly improve the overall user experience. The tool accommodates various user roles, each with distinct functionalities, to promote a more efficient and interactive learning environment.
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In the field of education and training, handling diverse user roles and extensive physical paperwork presents considerable challenges. Conventional systems often do not adequately address the issues of adaptability and user-friendliness, thereby not aligning with the evolving requirements of students, mentors, and administrative staff. Consequently, this results in inefficiencies, reduced engagement, and complications in the coordination of both academic and administrative responsibilities.
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Our target audience includes students, mentors, dual mentors, and administrative personnel, all of whom require a comprehensive and user-friendly platform to oversee their academic endeavors. By catering to their unique requirements, the Fernandez Learning Management Tool is designed to modernize conventional procedures, augment the user experience, and simplify administrative duties, thereby enhancing the educational experience for all users.
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User Research
In-depth interviews and surveys were conducted with students, mentors, dual mentors, and administrative staff to pinpoint their challenges and frustrations with the current learning management systems.
Analyses were performed by observing users within their educational environments, thereby acquiring firsthand insights into their daily workflows and interactions with the existing tools.
The feedback received was meticulously analyzed to identify recurring themes and preferences among users, including the necessity for digital forms, interactive dashboards, and efficient communication tools.
Detailed personas and user journey maps were developed to accurately depict the varied needs and experiences of the target audience.
User Interview
Could you elucidate your position and the duties associated with it within the educational institution?
What are the primary obstacles encountered in the execution of educational duties or in collaboration with students and mentors?
In what manner do you employ learning management tools in your daily professional activities? What challenges do you face?
What features do you find essential in a learning management tool?
The significance of the digital transformation of physical documents in your professional processes?
The methods of communication and collaboration with students and mentors during educational tasks?
Could you provide an overview of a typical workflow within your educational setting?
Do you utilize specific tools or software platforms for tasks that are not directly related to learning management?
What enhancements would you like to observe in the user experience of learning management software?
Could you describe your vision for the ideal user interface of a learning management tool?
Interview Insights
Students place a high emphasis on the usability of interactive dashboards and digital forms, prioritizing ease of use.
Mentors prioritize functionalities that facilitate the assessment and monitoring of student progress.
Students of dual mentors desire a smooth integration of roles between students and educators.
Administrative personnel highlight the importance of efficient user management and analytics capabilities.
The primary challenges faced include the management of diverse user roles and the transition from physical to digital documentation.
Users exhibit a preference for tools that augment communication and offer real-time updates.
The integration of existing educational software is considered crucial for enhancing workflow efficiency.
Design System
Color Scheme: A standardized color palette was established to improve both usability and visual appeal.
Typography: Appropriate and professional fonts were chosen for readability.
Spacing System: A definitive spacing system was implemented to ensure uniformity throughout various interfaces.
Component Design: Reusable components were developed to enhance efficiency and maintain consistency.
Iconography: Intuitive icons were designed to facilitate user interactions.
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User Roles and Features:
Student: Access the individual dashboard equipped with interactive analytics and activity information. Complete daily log forms with the assistance of a mentor. Submit monthly assessments as part of the training and internship programs. Utilize the leave management section to report absences. Review progress reports and scorecards provided by mentors.
Dual Mentor: Possess all the features and activities available to a Student user. Conduct theoretical sessions for fellow students. Evaluate assessments submitted by students. Assess clinical training sessions.
Mentor: A dedicated interactive dashboard designed for mentors, featuring assigned batches and student assessments. Provide feedback on assessment forms, case reflection forms, and examination requirements. Decide on the approval or rejection of leave requests submitted by students. Access the analytics page to monitor the progress of batches, students, and mentors.
Admin: A specialized interactive dashboard with detailed activity information for assigned batches, students, and mentors. Authorize access to the application. Utilize the analytics page to track the progress of batches, students, and mentors.
Key Insights and Accomplishments:
The project was successfully digitized, transforming a multitude of physical forms into a more interactive and efficient system for students. This transformation led to an enhancement in user satisfaction, with an average client satisfaction rating of 4.5 out of 5. Furthermore, the project introduced improved communication and collaboration features, which significantly contributed to increased user engagement. The project was completed punctually, guaranteeing client satisfaction and adherence to the established project timelines.